Full-service market research

Research Plus is specialized in fieldwork, but we cover the complete research process from the conception of the questionnaire to the presentation of the results. Our services include both quantitative and qualitative disciplines and we work with professional interviewers, moderators and analysts.

For quantitative research, we can either use our own software or we can work on the system of the client. Interviewers are equipped with cell phones, tablets and laptops.

We have a large network of interviewers and can cover the whole country or just a part of it. Each interviewer has his/her specialty, depending on the methodology.

This includes the following research techniques:

  • In home (B2C) or at the office of the respondent (B2B)
  • Street interviews
  • Central location – product tests (tasting, concept, …) with street intercept or pre-recruitment
  • Clinics
  • Point of sales interviews – these can be observations, in store or exit interviews
  • Interviews at specific manifestations: sports event, festival, …
  • Mystery shopping
  • In-home usage tests

CATI-interviewers work at home and are constantly being monitored by our supervisors.

We have a team of CATI interviewers specialized in medical research: patients, nurses, pharmacists, general practitioners and specialists; as well as a team specialized in B2B CATI research with high profiles.

We work on national panels or databases delivered by the client.

Qualitative research includes:

  • Recruitment
  • Focus groups, both F2F and online
  • In-depth interviews, both F2F and online
  • Online communities

Research Plus works with experienced and trained qualitative moderators and we can provide locations in different cities in Belgium.

Besides the types of research already mentioned, Research Plus also offers:

  • Advertising and readership surveys
  • Customer service evaluation
  • Satisfaction surveys
  • Sponsorship evaluation
  • Usage and attitude testing

With more than 20 years of experience, there probably isn’t a sector or category we haven’t worked in.
Our expertise has allowed us to work in a wide variety of market sectors over the years, and a lot of our clients have approached us via recommendations from other clients.

This motivates us and maintains our passion for high quality work at all times, whether the client is a small company or a large multinational.

  • Advertising/Public Relations
  • Agriculture
  • Automotive
  • Consulting
  • Construction
  • Delivery services/Logistics/Transportation
  • Durables
  • Energy
  • Finance/Insurances
  • FMCG
  • Government/Public Sector
  • Health/Pharma
  • Horeca
  • Industry
  • Media/Entertainment
  • Non-Profit
  • Power/Utilities
  • Retail
  • Sports/Leisure
  • Travel/Tourism
  • Telecom